| 000 | 00461nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 180424s9999 xx 000 0 und d | ||
| 020 | _a9.79E+12 | ||
| 084 | _a658.834 K6 | ||
| 100 | _a"Kincaid, Judith W" | ||
| 245 | 0 | _aCustomer Relationship Management: Getting It Right | |
| 250 | _a\\200300ENGGPSX | ||
| 260 | _aAddison Wesley | ||
| 260 | _b2003 | ||
| 260 | _cLondon | ||
| 300 | _a480p. | ||
| 500 | _aincludes index and biblioraphy | ||
| 942 | _cBK | ||
| 999 |
_c96772 _d96772 |
||