| 000 | 00444nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 180424s9999 xx 000 0 und d | ||
| 020 | _a9.78E+12 | ||
| 084 | _a658.834 M10 | ||
| 100 | _a"Makkar, Urvashi" | ||
| 245 | 0 | _aCustomer Relationship Management | |
| 250 | _a\\201100ENGGPCX | ||
| 260 | _aA&A Publishers | ||
| 260 | _b2011 | ||
| 260 | _cNew Delhi | ||
| 300 | _a274p. | ||
| 500 | _aincludes index and biblioraphy | ||
| 942 | _cBK | ||
| 999 |
_c93112 _d93112 |
||