000 00435nam a2200181Ia 4500
008 180424s9999 xx 000 0 und d
020 _a195667581
084 _a658.8 A14
100 _a"Apte, Govind"
245 0 _aServices Marketing
250 _a\\200400ENGGPCX
260 _aOxford University Press
260 _b2004
260 _cNew Delhi
300 _a440p.
500 _aincludes index and biblioraphy
942 _cBK
999 _c89260
_d89260