000 | 00444nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 180424s9999 xx 000 0 und d | ||
084 | _a658.834 R6 | ||
100 | _a"Rai, Alok Kumar" | ||
245 | 0 | _aCustomer Relationship Management: Concepts and Cases | |
250 | _a\\200800ENGGPSX | ||
260 | _aP H I Learning (p) Ltd | ||
260 | _b2008 | ||
260 | _cNew Delhi | ||
300 | _a247p. | ||
500 | _aincludes index and biblioraphy | ||
942 | _cBK | ||
999 |
_c82560 _d82560 |