000 00424nam a2200181Ia 4500
008 180424s9999 xx 000 0 und d
020 _a8177225146
084 _a658.83 P3
100 _a"Parasuraman, A"
245 0 _aMarketing Research
250 _a\\200400ENGGPSX
260 _aDreamtech
260 _b2004
260 _cNew Delhi
300 _a682p.
500 _aincludes index and biblioraphy
942 _cBK
999 _c74912
_d74912