000 00421nam a2200133Ia 4500
008 210828s9999 xx 000 0 und d
082 _aX5 .P089
100 _a"Kavitha, N "
245 0 _aComparative Study on Customer Relationship Management of Select Public Sect
260 _aCoimbatore
260 _b PSG College of Arts and Science
260 _c2008
942 _cBK
999 _c137380
_d137380