| 000 | 00445nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 180424s9999 xx 000 0 und d | ||
| 020 | _a9.78E+12 | ||
| 084 | _a658.834 K7 | ||
| 100 | _a"Knox, Simon" | ||
| 245 | 0 | _aCustomer Relationship Management | |
| 250 | _a\\201400ENGGPCX | ||
| 260 | _aButterworth-Heinemann | ||
| 260 | _b2014 | ||
| 260 | _cOxford | ||
| 300 | _a302p. | ||
| 500 | _aincludes index and biblioraphy | ||
| 942 | _cBK | ||
| 999 |
_c104018 _d104018 |
||