Zero Defect Marketing: the Secrets of Selling High Tech Services (Record no. 51001)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00480nam a2200181Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 155623001X |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | "Friedman, Lee A" |
| 245 #0 - TITLE STATEMENT | |
| Title | Zero Defect Marketing: the Secrets of Selling High Tech Services |
| 250 ## - EDITION STATEMENT | |
| Edition statement | \\197000ENGGPSX |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Dow Jones Irwin |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher | 1970 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Year of publication | Homewood |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xii+275p |
| 500 ## - GENERAL NOTE | |
| General note | includes index and biblioraphy |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Home library | Current library | Date acquired | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|
| PSG-CAS LIBRARY | PSG-CAS LIBRARY | 25/04/2018 | 658.81 F1 | 60218 | Archives |